Thank you for finding our little sweet secrets from afar.

We are so happy to share our tiny treasures with you from across the world.

Please note that shipping times, customs procedures, and import duties may vary depending on your country.

Customers are responsible for any customs fees, taxes, or additional charges that may be required by their country.

Thank you for your understanding.

May your special piece from Chérie Anne arrive with a little touch of excitement and happiness. 🩰🕯️

We accept the following payment methods:

• Credit Card (VISA, Mastercard, JCB, AMEX, Diners Club, Discover, UnionPay)
• Google Pay
• Apple Pay
• PayPal
• Alipay
• WeChat Pay

Please note that, due to the BASE system, we are unable to modify your order after it has been placed.

For this reason, we cannot accept cancellations, order changes, or additional purchases after checkout.

Once your payment has been confirmed, we will begin preparing your order.

Please note that we are unable to accommodate rush orders or specific delivery date requests.

With the concept of “a gift for our beloved Anne,”
each order is carefully wrapped in a coquette-inspired and girly style. 🩰🕯️

Your accessories will be carefully placed in a small cardboard box for delivery.

We also include a mini drawstring pouch,
an accessory polishing cloth, and a shop card with your order.

Before packaging, each accessory is gently polished with a cloth.

We carefully maintain hygiene by disinfecting our workspace, tools, and hands with alcohol before handling each order.

We hope to deliver not only a little moment of excitement,
but also peace of mind with every order. ♡

Our business days are Monday through Friday (Japan Standard Time).

We are closed on weekends and Japanese public holidays.
Orders can still be placed as usual during our days off.

We will do our best to respond to inquiries,
but please note that replies may take a little longer during non-business days.

We offer gift wrapping services for an additional fee.

For more details, please visit our gift wrapping page.

All of our accessories are handmade with care,
with each piece individually crafted by hand.
(Excluding items specifically marked as imported.)

Please note that handmade items have a more delicate design and finish compared to mass-produced products.

Before purchasing, please review our accessory care instructions and handling guidelines.
https://cherieanne.base.shop/blog/2026/08/05/203834

For any returns, exchanges, or inquiries, please contact our forwarding service provider, want.jp.

Thank you for taking the time to read our little guide. ♡
We hope Chérie Anne brings a little sweetness and magic to your day. 🩰🕯️

Discover more on Instagram ♡